Changes to the Employer Support Payment Scheme

From 1 Jan 2019, applications for payment under the ESPS must be lodged online using the Online Claim System. All paper claims received after 31 Dec 2018 will not be processed.

To lodge an ESPS claim online, a claimant’s business is required to have a valid AUSkey or myGov account (linked to a valid ABN).

  • Individuals, sole traders and small businesses (less than 10 employees) need to register via myGov (linked to a valid ABN) at or contact 132307.
  • All other users need to register with AUSkey at or contact 1300 287 539.

For queries relating to AUSkey or myGov contact 1300 AUSkey (1300 287 539) or 132307 respectively.

For queries relating to the ESPS online claim system, please refer to the Guide for ESPS Online Claims or contact 1800 001 696 or email

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Reserve members access to Defence Home Ownership Assistance Scheme - Exemption from effective service

Members who do not complete effective service for the purposes of DHOAS may apply to the relevant Director-General Personnel for an exemption based on exceptional circumstances. These decisions are made under Regulation 20 of the Defence Home Ownership Assistance Scheme Regulations 2008.

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